1. Create an Account
2. List your Outfit
Listing an Outfit is free and straightforward. To find out more, see point number 5 'List an Outfit'.
After listing you’ve officially started your fashion resale empire with Saritoria!
3. Sold! Deliver your Outfit to Saritoria in 7 days
Great news. Following a successful sale, you need deliver your Outfit to the nearest Saritoria location within 7 days.
We will email you after each sale with instructions and you can see all details on point number 10 'Delivering Sold Items'.
If the Outfit isn't delivered within this timeframe then, unfortunately, the sale will be cancelled.
We take authentication very seriously at Saritoria. Every Outfit goes through an authentication and quality control process by our team of in-house experts after we receive it. Typically, this step takes 1-2 days.
Following successful authentication and quality control your Outfit gets the Saritoria Seal. This means the transaction is now complete.
If the Authentication step is not passed –for these reasons– then the sale will not go ahead.
After successful authentication, the transaction is complete. We issue your payment and deliver the item to the Buyer. The payment should be reflected in your account within 5 working days.
(Remember to connect your Stripe account to your Saritoria profile, otherwise we won’t be able to issue the payment!)
At Saritoria we offer a Concierge Service to all our Sellers. It’s fun, simple and easy with no upfront costs.
If the listing value of your outfit (or cumulative listing value of multiple Outfits) is over £1,000 (INR 1,00,000 in India) then please contact email@example.com with the subject "Concierge Service" providing details of your Outfit and your address.
Our Concierge Service takes care of everything. We take all the photos and measurements, create an account for you on Saritoria, upload your Outfit and suggest pricing if needed.
All you have to do is sit back and look forward to a successful sale.
Our Concierge Service is currently available in London, Delhi and Mumbai.
At Saritoria, our interests are aligned with those of our Sellers.
Therefore, listing outfits is completely free.
Our commission structure is fair and easy to understand.
For normal listings there is a 20% commission when an item is successfully sold.
For listings through our Concierge service, the commission is 30% for successful sales.
Listing an outfit is free and straightforward.
Once you’ve created an Account you’re ready to list.
We provide you with a guided process on our platform to help you showcase the special details of your outfit. The journey has 5 steps:
Once you have uploaded your Outfit our team will check all the details and list it on the Saritoria website within 48 hours. If key information or photos are missing, then we may contact you before listing the item on the website. That’s it. You’re all set to start your fashion resale empire with Saritoria!
Pricing preloved items can be tricky for first-time sellers. Don’t worry, Team Saritoria is here to help.
If you have questions on a fair price for your amazing, preloved outfit then feel free to contact us on firstname.lastname@example.org with the subject "Pricing Query".
We will provide you with all the necessary information to ensure that you’re able to sell your outfit at the best possible price.
Remember – since you’re delivering the items to us, you can include this cost into your listing price.
Good photos are always important in life. This includes for outfit listings.
You can easily take photos of your outfits using a mobile phone and upload them onto the Saritoria website. For best results we suggest taking photos against a plain white background.
Some Photos are necessary:
Whilst other photos, such as Bottoms and Dupattas, depend on whether these items are part of your outfit.
More photos are always better. Why not show a photo of you wearing the Outfit? This will increase your chance of selling.
If you would like more information, please check out our video on how to take photos.
Outfits are more likely to sell when they come with good information and photos.
To improve your chances of selling, upload the amazing photos of your Outfit being worn, share as much information as possible on details such as embroidery and measurements, and tell us in your own words what makes your Outfit special.
One secret – sizing is super important for South Asian clothes.
If your Outfit fits a certain way or has room to tailor, then sharing these insights in the product description will make you a selling superstar.
We offer a unique negotiation process to our community.
Through the Make an Offer function, potential buyers can make an offer for your outfit at up to 30% below the selling price. So, if you’re selling a lehenga for £100 then the offer can never be below £70.
After a buyer makes an offer, we contact you. Seller’s have 48 hours to reply back to us with one of the following:
If you're someone who likes a little haggling, then this option is perfect for you. The best part is that the choice is completely yours.
After an item is successfully sold the Seller is responsible for delivering the item to their nearest Saritoria location within 7 days.
Check out point number 12 for nearest Saritoria location.
Check out point number 11 to see a list of delivery options.
Please keep in mind that the Outfit needs to be delivered within this timeframe otherwise, unfortunately, the sale will be cancelled.
We've made the delivery process easy for Sellers, giving you maximum flexibility.
Sellers can deliver Outfits to Saritoria in 2 ways:
1. Parcel Delivery or Courier
Use tracked local parcel delivery or courier services to ship the Outfit to Saritoria.
We've found the following delivery companies to be good India – DTDC, ShipRocket, BlueDart, Delhivery, FedEx, UPS.
And the following ones to be good in the UK – Royal Mail, Hermes, DPD, DHL.
You can physically drop-off the outfit to your nearest Saritoria location.
Saritoria currently has locations in Delhi, Mumbai and London. We are rapidly expanding to more cities and countries!
We take authentication very seriously at Saritoria.
After an Outfit is delivered to Saritoria it undergoes a rigorous authentication and quality control process by our team of experts. This typically takes 1-2 days. Once an item passes the authentication process it gets the Saritoria Seal and the transaction is complete. It’s only after successful authentication that we issue the payment to the Seller and deliver the Outfit to the Buyer.
An Outfit might not pass the Authentication process for the following reasons:
1. It does not comply with the Brand
If we are unable to ascertain the authenticity of the Outfit then the sale is automatically cancelled.
2. It does comply with the Brand but its quality is different to what was stated in the Outfit Listing
In this case the original sale is cancelled but we try to arrange a new transaction. We contact the Buyer and Seller with updated photos of the product quality and offer both sides the opportunity to complete a new sale at a lower price. The Seller always gets the final say on whether they want to sell.
It is important that all items are authentic, and the product description is accurate. If found otherwise, we will restrict Sellers.
When do I get paid?
After successful authentication and quality control the transaction is complete. We issue the payment to the Seller and it will be reflected in your account within 10 working days.
How do I get paid?
We will issue a payment to the Stripe account that is connected to your Saritoria profile.
Therefore, it’s a good idea to check that you have connected your Stripe account.